Service Plans
Full access to our DTF Academy & Community for your organization to have comprehensive videos and articles on the Binterjet printer. If you need to verify this is right for your printer, just contact us.
- Full access to Tech Gurus' DTF Academy
- Full access to Tech Gurus' DTF Community
- Remote Support Tickets - hourly rate applies
- 10% discount for on-site Tech Guru daily rate
- Minimum 1 year subscription
- Maximum 1 printer
- Maintenance visits not included
- Terms & Conditions for Membership
Full access to our DTF Academy & Community for your organization. Have a problem with your printer? This is the recommended plan for high production shops. No one can afford downtime!
- Full access to Tech Gurus' DTF Academy
- Full access to Tech Gurus' DTF Community
- Remote Support Tickets no charge
- 30% discount on daily rate for in-person
Tech Guru repair services - Minimum 1 year subscription
- Maximum 3 printers
- Maintenance visits not included
- Terms & Conditions for Membership
Every print shop has unique needs, and we’re here to ensure your DTF production requirements are met. We create a customized service plan tailored specifically to your business.
- Full access to Tech Gurus' DTF Academy
- Full access to Tech Gurus' DTF Community
- Remote Support Tickets no charge
- You schedule how many on-site visits
- Multiple printers
- After-hours phone support if you want
- # of times a year for in-house training.
You only earn revenue when your DTF printer is actively printing. Support your operators with the necessary resources to maintain your DTF printer's peak performance in both quality and speed. The DTF Academy is essential for anyone who owns a BinterJet DTF system.
Frequently asked questions
Here are a few questions that have been asked about our service plans and our technician rates.
Remote support ticket rate is $100 per hour if you are not on the Professional service plan. Minimum of 1 hour, and charged at hourly increments.
If DTF Tech Gurus need to be on-site, the daily rate is $1,600. You must be on a service plan before booking DTF Tech Gurus to come on-site. Travel expenses are an additional charge - Tech Gurus like to be comfortable, but we aren't fancy. We do our best to keep expenses down.
All subscriptions are sold on a yearly basis, there are no refunds of the subscription.